Shipping policy

Shipping Policy

We are committed to providing reliable worldwide delivery for WEARCOS orders. Please review the following shipping information before placing your order.

1. Worldwide Free Shipping

WEARCOS offers free standard shipping worldwide on all orders.

This includes standard-size products, accessories, wigs, footwear, and oversized items that may require alternative shipping methods.

There is no minimum order value required for standard free shipping unless otherwise stated on the website.

2. Order Processing

Order processing times may vary depending on:

  • Product availability;
  • Order volume;
  • Product type;
  • Customization requirements;
  • Made-to-order production requirements.

Most in-stock orders are processed and prepared for shipment as quickly as possible.

Custom-made, personalized, or made-to-order products may require additional production time before shipment.

If an order requires significantly longer processing than usual, we may contact you with an updated estimated timeframe.

3. Estimated Delivery Times

Delivery time depends on the destination, shipping method, product size, customs processing, and local carrier conditions.

Standard Parcels

Most standard orders are delivered within approximately:

5–20 days after shipment

Delivery to remote areas may require additional time.

Oversized or Large Items

Some oversized or bulky products may be shipped using ocean freight or another suitable transportation method.

Estimated delivery time for these shipments is generally:

15–40 days after shipment

These timeframes are estimates only and are not guaranteed delivery dates.

4. Shipping Methods

WEARCOS selects an appropriate shipping method based on factors such as:

  • Destination country or region;
  • Product size and weight;
  • Product type;
  • Delivery efficiency;
  • Carrier availability.

Orders may be shipped by express courier, international parcel service, air transportation, ocean freight, or other suitable delivery methods.

Different items within the same order may occasionally be shipped separately where necessary.

5. Tracking Information

Where tracking is available, tracking information will be provided after the order has been shipped.

Please allow some time for tracking information to become active after shipment, as carrier systems may not update immediately.

Tracking updates are controlled by the carrier and may occasionally be delayed.

6. Taxes, Duties & Shipping-Related Charges

WEARCOS covers the standard shipping costs and shipping-related charges arranged by us for delivery.

WEARCOS does not currently collect sales tax, VAT, GST, or similar transaction taxes at checkout.

If any tax obligation applies to you under the laws of your country or region, you remain responsible for complying with those local requirements.

In normal circumstances, customers should not be required to make additional payments for the shipping services arranged and covered by WEARCOS.

However, local tax rules and individual tax obligations may vary by country or region.

7. Delivery Delays

Delivery times may be affected by circumstances outside our reasonable control, including:

  • Customs inspections;
  • Carrier delays;
  • Severe weather;
  • Public holidays;
  • Transportation disruptions;
  • Remote-area delivery conditions;
  • Government restrictions;
  • Customs or import controls;
  • Local delivery capacity;
  • Force majeure events.

A delay does not automatically mean that a parcel has been lost.

If your tracking information has not updated for an extended period, please contact us and we will assist with checking the shipment status.

8. Delivery Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check:

  • Recipient name;
  • Street address;
  • Apartment or unit number;
  • City;
  • State or province;
  • Postal code;
  • Country;
  • Telephone number.

If you notice an address error before shipment, please contact us as soon as possible.

Once an order has entered the shipping process, we may not be able to change the delivery address.

9. Refused, Unclaimed or Undeliverable Packages

If a package cannot be delivered because of:

  • An incorrect or incomplete address;
  • Refusal of delivery;
  • Failure to collect the package;
  • Repeated unsuccessful delivery attempts;
  • Failure to provide information required for delivery or customs processing;

the customer may be responsible for the actual costs resulting from the failed delivery, return, or reshipment, where permitted by applicable law.

If the delivery problem was caused by WEARCOS, the customer will not be responsible for those costs.

10. Lost or Damaged Shipments

If your package appears to be lost, significantly delayed, or damaged during transit, please contact us at:

support@wearcos.com

Please provide your order number and any relevant tracking or delivery information.

We may contact the carrier or shipping provider to investigate the issue.

If a shipping issue is confirmed to have been caused by us or the carrier, we will provide an appropriate solution based on the circumstances.

11. Multiple Shipments

In some cases, an order containing multiple products may be shipped in separate packages.

This may occur when:

  • Products are stored at different locations;
  • Products have different processing times;
  • Certain items require different shipping methods;
  • Oversized products require separate transportation.

If an order is shipped in multiple packages, tracking information may be provided separately where available.

12. Custom & Made-to-Order Products

Custom-made, personalized, and made-to-order products may require additional production time before shipment.

Any production timeframe provided is an estimate and may vary depending on:

  • Design complexity;
  • Customer measurements;
  • Material availability;
  • Customization requirements;
  • Order volume.

Shipping time begins after the product has completed production and has been dispatched.

13. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in:

  • Shipping services;
  • Carrier arrangements;
  • Delivery regions;
  • Business operations;
  • Legal or regulatory requirements.

The latest version will be published on this page.

14. Contact Us

If you have questions about shipping, delivery times, tracking, or your order, please contact us:

Website: www.wearcos.com
Email: support@wearcos.com